It is Summerhill Prestige Real Estate Ltd., Brokerage (SPREL) business to assist customers in the purchase, sale or lease of their property needs. Our agents and support staff will attempt to communicate with any customer based on their particular needs. Accessible formats available to agents currently include larger print, HTML and Microsoft. SPREL will provide accessible audio formats and text transcript should the customer ask for these to better help them in understanding the transaction. Braille format is currently unavailable.
Summerhill Prestige Real Estate Ltd., Brokerage. is in the business of helping customers buy, sell and lease real estate. Agents and back-office staff are taught to assist the customer with any law-abiding request that the customer may have.
Some forms of barriers as defined by the Act are
These may result in people with disabilities being treated differently than people without disabilities.
Thinking that people with intellectual disabilities are not able to make decisions. |
Do not assume what employees or customers with disabilities can or cannot do. Ask them. |
These barriers arise when a person with a disability cannot easily receive and/or understand information that is available to others.
Print that is too small to read. |
Make everyday documents, like signs and menus, easy to read by making sure that the print is legible for most people. |
These occur when technology or the way it is used does not meet the needs of people with disabilities.
Emails or other electronic communications are not accessible to people who use screen readers. |
Make sure every email is accessible to people who use screen readers and offer alternative methods of communication. |
These are aspects of policies, practices and procedures that result in people with disabilities being treated differently than others or sometimes excluded altogether.
People with disabilities are excluded from events, or included as an after-thought when planning events. |
Make sure that accessibility is considered when making plans for events and invite attendees to tell you if they have different needs. Consider using an accessibility checklist for events. |
These barriers in the environment prevent access for people with disabilities.
Aisles are blocked by displays or merchandise making them too narrow for a person using a wheelchair or walker. |
Consider the paths that your employees and customers take when creating displays or storing merchandise. |
Summerhill Prestige Real Estate Inc. Brokerage is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act, 2005. This accessibility plan outlines the steps we are taking to meet those requirements and to improve opportunities for people with disabilities.
Our plan shows how we will play our role in making Ontario an accessible province for all Ontarians.
The plan is reviewed and updated at least once every five years.
We train every person as soon as practicable after being hired and provide training in respect of any changes to the policies.
We maintain records of the training provided including the dates on which the training was provided and the number of individuals to whom it was provided.
In discussions with management, we could find no examples were a customer need or request for particular service, could not be met.
Categories reviewed were:
Summerhill Prestige Real Estate Ltd., Brokerage is committed to providing accessible customer service to people with disabilities. This means that we will provide services and facilities to people with disabilities with the same high quality and timeliness as others.
Training of staff, will be undertaken on an annual basis.
Summerhill Prestige Real Estate Ltd., Brokerage is committed to making our information and communications accessible to people with disabilities.
No planned initiative
Summerhill Prestige Real Estate Ltd., Brokerage is committed to fair and accessible employment practices.
No planned initiative
Summerhill Prestige Real Estate Ltd., Brokerage is committed to providing training in the requirements of Ontario’s accessibility laws and the Ontario Human Rights Code as it applies to people with disabilities
Annual training of employees, is planned in conjunction with our Anti-Money Laundering training.
For more information on this accessibility plan, please contact
Dina Maglietta
Chief Risk Officer
Email: dinamaglietta2432@gmail.com
Telephone: 416 385 3333
Our accessibility plan is publicly posted at
https://summerhillprestige.com/
Standard and accessible formats of this document are free on request from
Dina Maglietta
Email: dinamaglietta2432@gmail.com
Telephone: 416 385 3333
| The trademarks REALTOR®, REALTORS®, and the REALTOR® logo are controlled by The Canadian Real Estate Association (CREA) and identify real estate professionals who are members of CREA. The trademarks MLS®, Multiple Listing Service® and the associated logos are owned by The Canadian Real Estate Association (CREA) and identify the quality of services provided by real estate professionals who are members of CREA. Used under license. |